Data deletion

Delete your account yourself

1. Sign in to BuPulse.
2. Open Settings.
3. Choose Delete account and confirm.

Your profile, business information, content, leads, connected accounts and stored tokens are deleted within 30 days. Backups are overwritten within a further 35 days. We may keep limited billing records where the law requires.

Ask us to delete it

Email hello@bupulse.com from the address you signed up with and write "Delete my data". We will confirm by email and complete the deletion within 30 days. If you can no longer sign in, tell us the email you used and we will verify it with you.

Remove only a connected social account

• In BuPulse, open Channels and choose Disconnect next to the account. We delete the stored tokens straight away.
• Or remove BuPulse in the network's own settings: Facebook and Instagram under Settings → Business integrations, TikTok under Settings → Security → Manage app permissions, LinkedIn under Settings → Data privacy → Permitted services, and Google or YouTube in your Google Account security settings.

Data received from Meta (Facebook and Instagram)

If you remove BuPulse from your Facebook or Instagram settings and ask Facebook to delete your data, Meta sends us a deletion request automatically. We delete the Meta data and tokens linked to your account and give you a confirmation code. You can check its status on this page using the link Meta shows you, or email hello@bupulse.com with your code.

Questions

Email hello@bupulse.com or write to [Company legal name], [Address].